Sales Support Representative
Full-time/Part-time (32-40 hours) – MBO level – Dwarsweg 15, De Kwakel, NL
Full-time/Part-time (32-40 hours) – MBO level – Dwarsweg 15, De Kwakel, NL
As a Sales Support Representative at HilverdaFlorist, you and your colleagues ensure that all our sales orders are processed correctly from A to Z. You are stress-resistant, accurate, service-oriented, and decisive, and a reliable partner for our customers around the world as well as for your colleagues.
Your workday is varied. You enter sales orders for your customers, confirm them, and handle customer inquiries. You also prepare pro forma invoices for prepayments and import permits when applicable.
Most customer contact is via email, but you will also make phone calls.
To provide your customers with the correct information about their orders, you work closely with the planning department, our sales team, and international agents. You’ll also have frequent contact with the transport department to ensure smooth order shipments.
You report to the Manager Sales Support & Logistics.
Together with four colleagues (including the manager), you form the Sales Support department. This team is the central hub for processing all our sales orders. We serve customers worldwide, and each team member is responsible for a specific group of countries.
At HilverdaFlorist, we aim to lead in the ever-evolving ornamental horticulture sector, and your commercial mindset can contribute to that. We are a family business with a supportive, no-nonsense, open, honest, and flat organisational culture.
We also offer excellent primary and secondary benefits, including:
HilverdaFlorist focuses on the breeding, propagation, and development of a wide range of cut flowers, pot plants, and garden plants. This is done with a strong drive and focus on innovation. HilverdaFlorist is the supplier of high-quality young plant material, suitable for any climate and cultivation need. Our assortment includes starting material in seeds, cuttings, and tissue culture.
Our mission is simple: Excel together for a flourishing future. To achieve this, we focus on four core values: innovation, ambition, partnership, and reliability. The headquarters of HilverdaFlorist is located in De Kwakel. In the Netherlands, we work with 130 people in an international context. Together with our other locations in Colombia, Kenya, India, and Canada, HilverdaFlorist can provide customers worldwide with the best products and advice.
You enjoy communicating with people around the world and are not afraid to pick up the phone. Your day is successful when you’ve made your customers happy, and you find it important to handle the entire sales order process properly. You are a team player, always willing to help colleagues, and you enjoy thinking along in the team’s interest. You are solution- and service-oriented and work with precision.
You also bring:
Apply before July 5, 2025. Send your CV and motivation letter to Marije Buizer, HR Manager, via email:vacature@hilverdaflorist.com.
Questions? Contact Sabine van der Veen, Manager Sales Support, by phone or WhatsApp at 06 10 20 94 54 or via email:s.vanderveen@hilverdaflorist.com.
With this vacancy, we aim to recruit our new colleague ourselves. This is not a call for acquisition.
